Clean regularly with a soft cloth or sponge and a solution of neutral, mild detergent (pH 7) and water. Cleaners containing hydrochloric acid, formic acid, chlorine bleach, or acetic acid must not be used. Do not use abrasive cleaners, rough cleaning cloths, metal brushes, scouring pads, or microfiber cloths. Residues from personal care and cleaning products can cause damage—such as hair dye, perfume, aftershave, nail polish, toilet cleaner, or other harsh cleaning agents. Drying and polishing the surface prevents limescale buildup and staining. With regular cleaning and careful maintenance, the surfaces will retain their attractive appearance.

Clean with a soft cloth or sponge, a neutral detergent, and water. For tougher stains such as limescale, standard bathroom and shower cleaners available in stores may be used. Ensure that the cleaning products do not contain acid, chlorine, or peroxide. Please note that scratches, dust, and signs of wear are more visible on dark, highly pigmented materials and do not constitute grounds for a complaint.

Surfaces with light soiling or dust can be cleaned with a soft brush or a vacuum cleaner fitted with a brush attachment. For heavier soiling, you can use a mild soapy solution. To do this, gently wipe the surface with a damp cloth or sponge. In general, the product surface should be moistened as little as possible during cleaning. Do not use harsh or acid-based chemicals. Allow your products to air dry completely after wiping them down with a damp cloth. If your products get wet, dry them off as soon as possible. Rattan products should not be exposed to excessive moisture or dampness for extended periods. This can cause them to swell or develop mold, leading to long-term damage. If mold does develop, clean the affected areas with a mixture of water and vinegar. Avoid direct UV exposure and extreme heat. Prolonged exposure to sunlight can cause the material to fade or become brittle and break. The rattan products in the BASKET series are generally suitable for indoor use.